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Contact Us
We care about our players.

Our customer service is on stand-by 24 Hours a day, 7 days a week for any questions, comments and/or concerns you may have.
You can contact our customer service and support center by e-mail, fax or phone, which ever you prefer.

Please don't forget to mention your username when you contact us by email.


Personal Contacts Departments
[email protected] All Other issues.
[email protected] All Marketing and Sales other than Affiliate.
[email protected] Questions regarding deposits to your casino account.
[email protected] Questions regarding withdrawals from your casino account.
[email protected] Questions regarding software installation or download.
[email protected] Feedback, comments and suggestions.



   


Our customer service and support representatives are available on the following numbers 24 hours a day, 7 days a week, ready to provide you with prompt and efficient service. Please make sure you have your username ready each time you contact our support team via phone.


Customer service
Support Tel. Number: 1-866-234-0568 (Toll Free)
1-268-481-2352 (International)
Fax: 1-800-517-7938 (Toll Free)
1-268-481-2355 (International)
Our address: Carnival Casino Ltd.
PO Box W119,
Woods Center St John's, Antigua, W.I.



   


In order for us to supply you with the best service, we constantly need your feedback.
We will appreciate any comments, remarks, complaints you might have regarding our customer service operation.
Please do not hesitate to contact Karen, our Lobby Manager at:

[email protected]

if you feel that you have not received the best service.



   


You are invited to email us on any matter. It will be our pleasure to serve you!:
[email protected]

or Call us at:
* 1-866-234-0568 (Toll Free)
* 1-268-481-2352 (International)

Please make sure you have your username ready each time you contact our support team via phone.

Fax:
* 1-800-517-7938 (Toll Free)
* 1-268-481-2355 (International)

You may always contact us by regular mail at the following address:

Carnival Casino Ltd.
PO Box W119
Woods Center St John's, Antigua, W.I.

  


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